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IntermtnMedCtr - Open visitation in an ICU improves patient and family satisfaction

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Short Summary

Main recommendation: The video reports that a study from Intermountain Medical Center found no scientific or moral reason to restrict families from ICU patients and found benefits for patients, families, and staff, suggesting hospitals consider open visitation policies. The study, published in the American Journal of Critical Care, surveyed 231 family members and hospital staff before and after the visiting policy change. Currently, only about 25 percent of US hospitals have a similar policy.

Key Points

  • Patient benefit: Jocelyn Johnson, who had respiratory failure from flu and pneumonia and spent three weeks in the Intermountain Medical Center Shock Trauma ICU, said being with family made her feel "sick but not alone" and helped her relax during physical therapy.
  • Family satisfaction: Families were reported to be much happier under the policy change, and the study measured satisfaction before and after the change.
  • Staff impact: Nurses were no less or more satisfied overall, and many had feared added workload, but the open policy reduced stress from having to turn families away during shift handoffs.
  • Prior practice: Family members were previously excluded from the bedside, which the study describes as counterproductive.

Details Worth Noting

  • Concrete instructions: The transcript gives no step-by-step setup instructions. The actionable recommendation is to adopt a 24-hour open-door visitation policy in ICUs, with the speaker noting that hospitals should take a closer look at the approach.
  • The study was published in the American Journal of Critical Care and surveyed 231 family members and hospital staff before and after the policy change.
  • Nurses initially worried that open visitation would lengthen their shifts and add interruptions from families or questions, but the speaker says it reduced the stress of strict guidelines.
  • Johnson said it was more stressful for her when her husband Nathaniel left, and she could relax when he returned.
  • Dr. Brown says he believes the roughly 25 percent adoption rate among US hospitals will go up rapidly as more hospitals take a closer look.

Bottom Line

The transcript presents Intermountain's open visitation policy as a low-risk change with benefits for patients, families, and staff, and suggests most US ICUs have yet to adopt it.