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TED - Looking for a job? Highlight your ability, not your experience | Jason Shen

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Short Summary

Main recommendation: Judge job candidates by their demonstrated ability rather than their experience, credentials, or pedigree, and let candidates prove their skills through work samples and tests. Speaker Jason Shen argues that conventional hiring pipelines miss high performers, especially as automation reshapes jobs, and he offers three strategies to find them: expand the search, test for performance, and look at the bigger picture.

Key Points

  • Career mismatch is common: a 2010 study cited in the talk found only a quarter of college graduates work in a field related to their degree.
  • Shen's own path shows the point: he held two biology degrees, had never been a product manager, and got an Etsy job by reading the company's IPO filings and building a website with feature ideas that the team was already working on.
  • Recruiting from the usual places (gifted programs, Ivy League schools, prestigious organizations) produces the same results; the speaker cites the Oakland Athletics in baseball, which recruited players undervalued by traditional metrics, as an example of broadening the search.
  • Pinterest's head of design and research, per Shen, built a diverse, high-performing team by focusing on design portfolios rather than pedigrees and looking beyond major tech hubs.
  • Work samples are among the best predictors of job success, according to 85 years of employment research the speaker cites.
  • Hiring bias is a recurring concern: the talk mentions recruiters labeling candidates "job hoppers" over a single short stint and professors ignoring identical messages from students with Black or Asian names.

Details Worth Noting

  • Concrete instructions:
    • Hiring managers: when hiring a data analyst, give candidates a spreadsheet of historical data and ask for their key insights.
    • Hiring managers: when hiring a marketing manager, have candidates plan a launch campaign for a new product.
    • Candidates: do not wait for an employer to ask; actively look for ways to showcase your unique skills and abilities beyond a standard resume and cover letter.
    • Employers generally: let go of outdated hiring practices and look for talent in new places, using performance tests rather than credentials alone.
  • The speaker co-founded Headlight, a hiring platform that gives candidates a chance to demonstrate skills before they are hired, with clients benefiting from the work-sample research.
  • Brian Acton, rejected by both Twitter and Facebook, later co-founded WhatsApp, which sold for 19 billion dollars.
  • Shen recounts being nearly placed on a special-needs track in kindergarten after a teacher's memo described him as impulsive and exhausting; the principal suggested a school psychologist, and his father explained the family's situation (recent immigrants living in an attic of a home caring for adults with mental disabilities, with parents working nights). The talk uses this to argue that judgments made without a holistic view are flawed.
  • The speaker frames the goal as seeing people for what they are capable of, rather than equating experience with ability or credentials with competence.

Bottom Line

Shen's core message is that hiring should measure what candidates can actually do, and candidates should show it, since conventional credentials and experience often hide strong talent.

Facts

  1. According to Jason Shen, only a quarter of college graduates work in a field related to their degree, based on a 2010 study.

    0:15
  2. According to Jason Shen, Brian Acton was rejected by both Twitter and Facebook before co-founding WhatsApp, which sold for 19 billion dollars.

    3:20