summary

Y Combinator - 50 Founders Share How They Got Their First Customers

Thumbnail of the video “Y Combinator - 50 Founders Share How They Got Their First Customers”
Community upload. AI output has not been independently verified.

Short Summary

Main recommendation: Get your first customers through personal networks and direct outreach, including cold emails, Reddit and LinkedIn posts, door-to-door visits, and waitlists, then talk to them to refine the product. The transcript covers only a few founders' experiences, and several sections are music or missing content. It does not contain a numbered list of 50 items.

Key Points

  • The transcript does not name a 50-item list; it is a set of short founder answers to "how did you get your first customer."
  • Cold outreach was a recurring method: one founder used a crafted cold email, and another was a voicemail follow-up that led to a discovery call.
  • Personal networks worked well, with founders reaching out to friends, family, advisors, and former contacts, and in one case a relative's holiday home became an early customer.
  • Public launches on LinkedIn, Reddit, and Twitter created inbound interest, including a waitlist of about 1,000 people in 24 hours for one personal finance product.
  • Founders used early customer conversations to better understand needs before building or launching the product.

Details Worth Noting

  • Concrete instructions: Send a crafted cold email to a targeted prospect; follow up with a voicemail if needed; when they call back, explain your background and why you started, then run a customer discovery call to test whether people want the product. Build a rough mock-up of the product and a simple landing page with a waitlist, then post it in relevant communities such as Reddit to measure demand. Launch a close beta and onboard the first users from the waitlist. Start with friends and family to test processes and pricing before a wider launch. Ask industry advisors for introductions to target companies, and visit prospects in person when they are reachable, as one founder did at a food truck.
  • One founder sold a rough, seven-day-built product to a company for $250 a month, with no prior code before building it.
  • One founder said the group had a waitlist of about 1,000 people within 24 hours of posting a website with a waitlist on Reddit.
  • Another founder reported growing from 50 to about 10,000 Twitter followers after a launch, along with 20,000 GitHub stars and 150,000 daily unique visitors.
  • Several founders stated they did not yet have customers, or had only just gotten their first paying customer, so results were early and limited.

Bottom Line

Early customers came mostly from direct outreach and personal networks, supported by public launches and waitlists, and the transcript offers real examples rather than a fixed list.